Privacy Policy

1. WHO COLLECTS YOUR PERSONAL DATA?

Your personal data collected within the framework of our activity are essentially and directly processed by our company Satom IT & Learning Solutions :

Geneva Institute of Technology ( c.o. Satom IT & Learning Solutions )

Quai du Seujet 10 - 1201 Geneva

Phone +41 (22) 757 66 86

info@satom.ch

2. WHEN DO WE COLLECT YOUR DATA?

We collect personal data from you directly or indirectly through our service providers, in particular when :

- You browse our sites or use our Services on our sites

- You place and pay for an order on our sites

- Write a customer review or comment on our social networks or websites

- You can contact us through various channels, including contact forms, by post or by telephone.

- You have given your consent to third parties to transmit your personal data to us.

We only collect your personal data when it is strictly necessary and legal. We undertake to collect only the minimum amount of personal information necessary for the purposes covered by this Policy.

Should we need to use your personal data for purposes not covered by this Policy, you will be asked for additional consent. Such consent is not obligatory but will sometimes be necessary for us to be able to respond to your needs/requests.

Please note, however, that your consent will not be required if our processing of your personal data is justified by a legitimate reason, provided that such use does not adversely affect your own rights and interests.

3. HOW DO WE COLLECT YOUR DATA?

We may collect personal information about you from a variety of sources, including :

- Directly collected personal data that you voluntarily communicate to us, in particular via collection forms (e.g. surname, first name, contact details, etc.). 

- Personal data collected indirectly, automatically or with your express consent when you use our sites. 

- Personal data about you from other legitimate sources, including commercially available sources, such as public databases, data aggregators, etc., may also be collected by us.

4. WHAT PERSONAL DATA DO WE COLLECT?

In this Policy, «your personal data» means information or items of information that enable you to be identified directly or indirectly. This generally includes information such as your name, address, e-mail address and telephone number, but may also include other information such as your IP address.

This data is collected fairly; it is not collected without the knowledge of individuals.

5. FOR WHAT PURPOSES DO WE COLLECT YOUR DATA?

The processing operations we carry out have an explicit, legitimate and specific purpose.

Any processing of your personal data for purposes other than those set out below will require your consent if it is not justified by a legitimate interest.

For our part, the processing of your personal data enables us to provide you with the services of the sites, to ensure their improvement and the maintenance of a secure environment and in particular to :

- Evaluate the use of our sites and services and analyze the effectiveness of our communication campaigns 

- Make our sites easier to use and better tailor our sites and services to your interests and needs. 

- Carry out operations relating to our commercial relationship (orders, payment, requests, etc.) 

- Manage our customer relationship via our CRM, in order to get to know you better, personalize our products and services and contact you regarding products and services that may be of interest to you (promotional offers, events), provided that you have given your consent, (or have not expressed your refusal) or that you have previously requested a service from us and that the communication is relevant or related to that prior request and made within the time limits set by applicable laws. 

- Provide you with the services you request from us (request for information, answering your questions/comments) 

- Provide customer service by telephone 

- Provide sharing tools on our sites and/or social networks 

- Verify, identify and authenticate the personal data you have transmitted to us 

- Manage any disputes.

We are committed to minimizing the data we collect, keeping it accurate and up to date, and facilitating the rights of data subjects.

6. HOW LONG DO WE KEEP YOUR DATA?

In accordance with current legislation and regulations, we do not keep your data longer than is strictly necessary for the purposes described above.

However, in order to meet our administrative, legal, accounting and tax obligations, your data may be archived and kept beyond the above-mentioned periods, in accordance with current legislation.

7. WHAT IS OUR COOKIES POLICY?

A cookie is the equivalent of a small text file stored on your computer. A frequent use of cookies is to enable you to log on to a site using identifiers and to identify products added by site users. Being simple text files, they are neither spyware nor viruses.

8. WHO WILL RECEIVE YOUR DATA?

We are the sole recipients of your personal data and do not sell them.

However, insofar as necessary, we may communicate your personal data to authorized and specified recipients, namely to 

- All employees of Geneva Institute of Technology ( c.o. Satom IT & Learning Solutions )

- Third parties required to deliver a service to you, such as a delivery or postal service delivering a product you have ordered

- Third-party service providers, such as web hosting service providers

- Providers of web analysis tools, such as Google

- Our service providers and/or business partners when sharing is necessary to meet the above-mentioned purposes.

- Administrative or judicial authorities when they ask us to disclose your information to them

We require these recipients to implement all necessary and appropriate technical and organizational measures to ensure the confidentiality and optimum security of your data against any misuse, and to use it only in accordance with our instructions and current legislation and regulations, in particular by signing a personal data protection agreement.

9. WHAT IS OUR TRANSFER POLICY WITHIN AND OUTSIDE THE EU?

We inform you that we may transmit personal data concerning you for the purposes set out above to trusted partners located outside the European Economic Area, whose data protection legislation differs from that of the European Union.

When these partners are located outside the European Union, we take all possible measures to ensure the security of such transfers by one of the following means:

- Or by obtaining your express and unequivocal consent to share your personal data with these third parties

- Either by concluding data transfer contracts based on the European Commission's standard clauses

- or by complying with internal company rules approved by the competent authorities

- Either by ensuring that these third parties are companies that have signed up to the US Privacy Shield and registered as such with the US administration.

We require our partners to implement all technical and organizational measures to ensure the confidentiality and security of your data.

10. HOW DO WE PROTECT YOUR DATA?

In our capacity as data controller, we take all reasonable precautions to preserve the security and confidentiality of your personal data by implementing organizational, technical, software and physical measures and require our partners to do the same.

Access to your personal data is restricted to prevent unauthorized access, modification, interference, loss and/or misuse. However, despite our best efforts, we cannot guarantee the complete security of the transmission or storage of your personal data over the Internet, as the Internet is not a sufficiently safe and secure environment.

11. HOW TO EXERCISE YOUR RIGHTS

In accordance with the Ordinance on the Data Protection Act (OLPD) of July 1, 1993, you have :

- the right to rectify your personal data

- the right to object to the processing of your personal data for legitimate reasons

- the right to erasure of your personal data for legitimate reasons

- A right to «digital death», in accordance with the law for a Digital Republic, by communicating to us directives relating to the conservation, deletion and communication of your personal data after your death

How can I unsubscribe from our newsletter lists?

You can unsubscribe from our newsletter lists by clicking on the unsubscribe link at the bottom of all our newsletters.

12. WHAT IS OUR POLICY REGARDING THE PERSONAL DATA OF MINORS?

Our sites are intended for people of legal age or minors who have the authorization of their legal representative to place an order on the Site.

We do not knowingly collect or process personal data relating to minors.

13. SOCIAL NETWORKS/LINKS

Geneva Institute of Technology ( c.o. Satom IT & Learning Solutions ) is not responsible for the unlawful collection or processing of personal data by the social networks we use such as Facebook, LinkedIn and Twitter.

As a service to our visitors, our sites may contain hypertext links to other websites that are neither operated nor controlled by Satom IT & Learning Solutions.

Satom IT & Learning Solutions is therefore not responsible for the content of such websites, nor for the data protection practices of the third parties that operate them. We draw your attention to the fact that the data protection practices of third parties may differ from those presented in this Policy. We urge you to check and understand their data protection practices before entrusting them with your personal data.